Gartner: "Does a CSB Make Sense for Your Business?"

Gartner Research VP Benoit Lheureux explains what a Cloud Services Brokerage is, what it does, and why you would consider one as part of a cloud computing strategy.

Download MP3 (5MB, 11:03)

 

Benefits

Enabling the Enterprise CSB

The Jamcracker Platform enables IT to become Cloud Services Broker, which allows IT to manage services and users across heterogeneous public and private cloud services. Jamcracker's enterprise offering includes a services delivery, enablement, and management architecture approach that allow enterprises to centralize procurement, delivery, billing, security, administration, and user support of external cloud-based services. 

Enterprises can consolidate their IT delivery and management processes across private and public cloud services, enabling them to realize the benefits of cloud computing without incurring the risks by:

  • Delivering: Single point of provisioning, sign-on, and administration for public and private clouds.
  • Enforcing: Corporate security and compliance policies across all users, services and geographies.
  • Auditing: Services usage presented in a consistent format across all users and services.
  • Managing: Centralized integration with existing IT processes, policies, and infrastructure.
  • Reporting: Quantitative data on services usage to optimize centralized license management.
  • Billing: Tie-in with accounting systems, enabling departmental usage charge-backs.
  • Support: Federated ticketing system to aggregate external services support with internal helpdesk.

Unified Cloud Services Delivery and Management

Key advantages of Jamcracker's Cloud Services Brokerage solution for enterprise IT organizations include:
  • Select the best cloud provider based on service, cost and other specified parameters.
  • Reduce complexities related to integration of cloud services into business processes irrespective of number of cloud services and type of services.
  • Reduce security risks – enforce authentication, authorization and access control policies.
  • Reduce operational issues – provisioning, auditing, monitoring, reporting, metering, chargeback, administration, user support etc, all through a single portal.