Gartner: "Does a CSB Make Sense for Your Business?"

Gartner Research VP Benoit Lheureux explains what a Cloud Services Brokerage is, what it does, and why you would consider one as part of a cloud computing strategy.

Download MP3 (5MB, 11:03)

 

Operational IT

Transforming Enterprise IT into a Cloud Services Brokerage

As enterprises increasingly combine on-premise IT applications, services and infrastructures with cloud-based alternatives, they are beginning to experience the complexity associated with maintaining centralized control over their hybrid infrastructure. Challenges they face span the complete lifecycle management associated with public and private cloud services – including service on-boarding, cataloguing, provisioning, access control, security, auditing, administration, user support, monitoring, reporting, metering and chargeback.

IDC estimates that 80% of new enterprise application development will leverage the public cloud, and by 2015, 20% of enterprise application spending will be cloud-sourced. As a result, IT organizations will now have to manage a much larger number of services and vendors, adding a whole new level of management complexity.

Whether you are a CIO for a Fortune 5000 company, or an outsourced provider of IT services for business users, Jamcracker's CSB enablement solution will allow you to consolidate the procurement, delivery, billing, security, reporting (including chargebacks), administration and user support of hybrid clouds.  And as a result, evolve your IT delivery model to become a Cloud Service Brokerage (CSB) to enable faster innovation, reduce operational costs, ensuring compliance with corporate policies and greater profitability for your company.

Enterprise IT Operations

 

IT as a Business Support Function

Enterprise CSB means total control for VPs and Directors IT:
  • Coordinated Strategy
    • Cross-enterprise volume licensing
    • Centralized security / policy enforcement
  • Unified Management
    • Audit employee usage, allocate costs
    • User and services administration
  • IT as Enabler
    • Rapid enablement of new services
    • Strategic role – business optimization